Get In Touch
Have questions? We're here to help. Reach out to our friendly support team.
Call Us
855-469-5386
24 hours a day /7 days a week
Business Hours
Monday - Saturday
24 hours a day /7 days a week
Our Location
Mailing Address
224 W 35Tth St., Ste 500 #646, New York, NY 10001
Returns Address
224 W 35Tth St., Ste 500 #646, New York, NY 10001
Business Hours
24 hours a day /7 days a week
Frequently Asked Questions
Have questions about Westlocks Male Health products? We’ve got answers.
Orders are processed within 1 business day. USPS Standard Ground Delivery takes 5-7 business days. USPS Priority Mail Express takes 2-5 business days from when your order ships out. International shipping is estimated at 7-10 business days.
We offer a 30-day return window from the received order date. Products must be returned with an RMA number obtained from customer service. Refunds are issued to your credit card within 3 business days. Contact us at [email protected] or 855-469-5386 to request an RMA.
Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery progress directly on the USPS website.
You can cancel your subscription at any time by calling 855-469-5386 (24 hours, 7 days a week), emailing [email protected], or using the cancellation link at the bottom of our website.
For a one-time fee of $9.95, Porch Pirates insurance covers your order if it is lost, missing, or stolen within 30 days. Simply call 855-469-5386 and we will reship your entire order within 48 hours at no additional cost.